FAQs

faq

There is no such thing as a silly question! Find the answers to many questions relating to our products here....

 

Pool Fencing

Yes. Our fencing exceeds AS1926.1 and Protector aluminium is the first aluminium pool fencing manufacturer to obtain CodeMark certification for its product
Our sales team have a broad understanding of Australian Standards (with regards to climbable points, minimum heights etc.) and are ready and waiting to give you advice. Each local council may have specific by-laws so please contact them for any specifics.
This would depend on where you would like your posts to go;
Concrete/Tiles    -  Flanged Posts      (1300h for standard fence panels and one 1600h for your gate latch post)
Natural Ground  -  In-Ground Posts   (1800h for standard fence panels and one 2100h for your gate latch post)
You will need 4 panel brackets per standard panel (6 for double top rail styles) and these are available in a 4-pack off the shelf from your local Bunnings. For pool gates, you will require one G8Safe TriLatch and one pack of G8Safe pool hinges. Remember to purchase either a 1600h flanged post or 2100h in-ground post for your TriLatch to be mounted on.
We can definitely help you here. Simply supply a diagram to our sales team via the staff at the Special Orders Desk and we will custom manufacture fencing that will meet your requirements. Please also supply your name and contact details so we can call you to discuss any particulars.
Yes. We can manufacture various designs and colours to suit your requirements.
Our 6-point welded pool fencing comes with a Lifetime Manufacturers Warranty and a 10 Year Powder-Coat Warranty.  Please keep your receipt as proof of purchase.
You are required to have a compliant pool fence. Our pool fencing is CodeMark certified in both Australia and New Zealand so you can be sure that it has been manufactured to all applicable Australia and New Zealand Building Codes and Standards. Engage the services of a pool inspector to inspect your fence (you may find an inspector in your area listed on our website under Make It Easy / Find Pool Inspector). Provide your inspector with copies of our CodeMark Certificate (refer to our downloads page), your receipt(s), and packaging from your fence. More details about specific requirements in your area may be found on the Find Pool Inspector page. Note: In Queensland some inspectors will not accept CodeMark. Contact the store you bought your fence from to arrange a Form 15.
Your pool inspector will advise you why the fence has failed an inspection and allow you a certain amount of time to rectify the situation. In Australia, according to the Building Act 1975, a pool owner cannot hire a 2nd pool inspector within 3 months of engaging the first inspector. This policy is intended to prevent pool owners from engaging another inspector if the 1st inspector deemed a pool fence non-compliant. All non-compliant pool fences are issued with a Form 26 and listed on the pool register and the local government may take action against a pool owner who has knowingly engaged a 2nd inspector.

Boundary Fencing

Pool Fencing         -  Is designed and manufactured to meet and exceed the current Australian Standards and Pool Legislation.
Boundary Fencing  -  Is a cheaper alternative to fence your property.  To offer a low-cost option, we use a lower-grade aluminium and larger spacings when manufacturing our boundary fencing. To easily see the difference, our boundary fencing option has an indented line running horizontal across the top and bottom rails.
No. Boundary fencing is bulk manufactured 2400mm width x 900mm and 1200mm heights in Satin Black only to help keep the costs at a minimum. If you want specific sizes or colours these would be manufactured to the size/colour you require but it will not be available at the same cost as our standard boundary fencing option.

Easy Screen

Easy Screen has been designed as a DIY assembly to give you a cheaper alternative to custom made Louvers and Slats. Our ‘How-to-Install Easy Screen’ brochure provides installation advice and generic information.
You simply purchase each component separately (blades, side rails, top/bottom rails, screws and fixing brackets), cut them to size and slot it together. The side rails are pre-slotted to ensure gap sizes are constant therefore providing a professional finish.
Standard colours include Satin Black, Pearl White, Palladium Silver and a WoodGrain finish. We can powdercoat various other colours to suit your specific application.
Standard component length is 2000mm, allowing for a maximum 2000mm x 2000mm standard screen. Larger screens will require extra strengthening and are available on request.
No. We cannot offer any pool certification for the Easy Screen products.

Balustrade

Balustrade is required for any Decking, Patio, Verandas that is higher than 1 metre off the ground
Balustrade is designed and manufactured to exceed the mandatory Australian Standards and Building Codes for Australia. Please check with your local council for any council requirement. Balustrade is required to be stronger than boundary or pool fencing as it is the only barrier to prevent balcony accidents.
Protector Aluminium will be able to design and manufacture your balustrade so it will comply with both standards. Please contact your local Bunnings Special Orders Team Member.
Yes. Our balustrade is designed and manufactured to exceed AS1170 and is the first aluminium balustrade to achieve CodeMark certification. We use heavy gauge aluminium and shorter spans to provide a strong, easy to install balustrade solution. Please note that balustrade must be installed correctly to provide suitable rigidity – please refer to our install guide and your local council for specifics.
Yes. We can manufacture various designs and colours upon request. You also have the option of different handrails.

Security Doors

If your doorway isn’t square you can use an adjustable door.  Take the shortest measurement vertically and the differing measurements horizontally and taper the door to suit. There may be a small gap on the butt join of the frame however this can be overcome by pulling the door in tight before screwing the corner stake screws in.
From inside the door open it, check that the lock works with both the key and snib, if it does it is likely you have not checked out the lock holes deep enough. If it doesn’t, refer to the instruction guide provided inside the latch assembly pack.
Simply remove the door, remeasure and reassemble. The door, when placed in jamb, should have a 3mm gap all round.
The frames are available in Black, White and Primrose.
In this case you would have to reverse the opening of the security door, Protector doors are designed to be either left or right facing doors.
  • RLSSA base plate
  • water safety new zealand logo
  • g8 safe logo
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  • Code Mark Logo
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